After digging out of a 15-20in box full of foam the bonsai was revealed. This was a Mother’s Day gift for my 67yr old mom. Imagine her on her knees digging through what turned out to be three large garbage bags of foam to just see her gift. It was ridiculous. The excitement turned to disgust. We love the actual bonsai plant but the packaging was unnecessarily over the top, therefore I can only give an average rating.

The tree received depict the image shown at all. My tree has far fewer leaves and barely resembles a bonsai tree.

Arrived 8 days after ordering packing was done very good and tree looked great little picky on placement but starting to grow good greenhouse

Beautiful!

Very well packaged. I was ecstatic when I saw the tree. It was in a beautiful, perfect condition.

Wow!

What a beautiful tree I received! Highly recommend Brussels! Fast shipping too!

Excellent purchase

Very healthy plant. Maybe could have been trimmed on the top but since it was getting cold outside they may have decided not to stress the plant. It took a day longer to ship than originally scheduled.

Incredible experience

Incredible experience. Could not believe that this plant arrived in such good condition in a cardboard box. When I saw that it had arrived, I was amazed that I had ordered a bonsai plant to be delivered by a common carrier. I thought I had a major "senior moment" and was going to be heart broken when I opened the package.

My plants all died because it took so long to...

My plants all died because it took so long to get them home. NO stars for me

This Bonsai far exceeded my expectations. I was very happy...

This Bonsai far exceeded my expectations. I was very happy with it.

Beautiful plant. Perfectly packaged. Had a exception in delivery from...

Beautiful plant. Perfectly packaged. Had a exception in delivery from Fed Ex but your customer service representative got involved, and handled it to perfection. My plant adjusted to my home very quickly and is strong and healthy!