It was missing a screw cover when delivered and was delivered on a broken pallet which was a little scary for me and the driver to try and get it unloaded.

Poor quality and service

Ordered May 29, no issues with delivery. My issue is with the quality of the spa and the customer service. Late September, spa started sounding bad and stopped working. October 3rd called Luxury Spa customer service who diagnosed problem as bad pump. Rep said he would have a new pump delivered and then schedule service for installation. Pump arrived Oct 28. Rep is having a difficulty getting a technician to come out and install the pump. Home Depot does not allow returns after 30 days

Our new oasis!

We absolutely love our spa! We have the perfect spot for it and use it often. It is well built, very easy to maintain and incredibly enjoyable for all the family!

Enjoy the perfect blend of aesthetics and functionality in this top-tier spa, where advanced technology and refined design converge for an unmatched bathing experience.

Transform your backyard into a private oasis with this luxury hot tub, featuring premium finishes and a sleek design that exudes elegance.

The jets work great, the manual explains everything we needed to know. Take the plastic off the filter! Lol! Our electrician accidentally took the manual and we didn't find out about this step until I obtained another manual online. Hah!

The take forever to get the water warm it keep chipping the breaker ,I'm not able to enjoy this spa.

Glad went with Kroger model

Glad we opted to purchase the larger model! Set it up within 3 days and enjoying by day 5 once water balance was correct! Worth the wait! Instructions were great with detailed photos!

Love the spa

Thank you so much for delivering out spa so quickly! Absolutely love it and the customer service has been fantastic!

Glad went with bigger model

Very comfortable and spacious, wife talked me into the larger model and very pleased with overall purchase!

Great configuration

Love the configuration of seating. Very satisfied with my purchase as it was a retirement gift to myself. Easy to maintain, heats up quick, consistently.

Fantastic

Cannot express how much enjoying our new spa, have had up and running couple months now and has been great. Company great with answering questions we had along the way with initial set up. Bluetooth is great, did not have on previous spa, very entertaining.

.[****]

Will be 100% satisfied! Great spa. Ship time faster than estimated. Price point was great. Helpful company, could not figure out bluetoooth pin until called to inquire with company, super nice found right away.

5 star

Awesome affordable hot tub. No problem maintaining temperature, was easy to wire and install. Simple use of control options for filtering cycles. Overall easy to use and very relaxing.

Love this!

Awesome affordable hot tub. No problem maintaining temperature, was easy to wire and install. Simple use of control options for filtering cycles. Overall easy to use and very relaxing. Customer service direct is superb.

Great tub

Had to wait two weeks to find a delivery driver but the unit arrived in good shape. Once we filled it with water it took about 6 hours to heat to temperature. Since then, its worked perfectly. The adjustable jets and mood lighting make it more that worth the wait.

Love the spa

Thank you so much for delivering out spa so quickly! Absolutely love it and the customer service has been fantastic!

Glad went with bigger model

Very comfortable and spacious, wife talked me into the larger model and very pleased with overall purchase!

Love the configuration of seating. Very satisfied with my purchase as it was a retirement gift to myself. Easy to maintain, heats up quick, consistently.

Great configuration

Cannot express how much enjoying our new spa, have had up and running couple months now and has been great. Company great with answering questions we had along the way with initial set up. Bluetooth is great, did not have on previous spa, very entertaining.