so happy with these doors

Think twice

Bought 2 of these about 2 years ago. They are a beautiful, BUT 1 year into it the handle/lock mechanism on 1 has repeatedly failed. We were able to fix it once, but within weeks it failed again. We can feel that nothing catches when trying to open it. Tried buying parts to replace the lock, but it doesn’t fit. Manufacturer website doesn’t provide any useful info. Now the door is inoperable and an emergency hazard for my elderly parents. All this headache at almost $1000 a piece.

Great door but it takes a very long time to...

Great door but it takes a very long time to install and there were some glitches. It also would have been really nice if ALL of the parts were labeled, not just the screws! We purchased a double screen door and it is a shame that there are so many parts from the single door install that you have to throw away! A real waste of parts! There was one problem with installing the bolt lock on the bottom of the door. The placement of the screw in the bottom shoot bolt was right in line with one of the screws used for holding the door mitre together. When we finally realized why the screw would not go in. We had to drill out the allen head mitre screw and then the hole was too big for the proper screw. I don’t know if anyone else has had this problem but it is a real problem! Looks like a very sturdy door and it has a very strong security screen. The locking system is very good!

Disappointed.

I had two of these doors installed by Home Depot about 4 years ago and overall I like these doors but here's the problem. One of the doors is on the south side of my house and rarely gets used but now It is very difficult to work locking mechanism because it's grungy looking and gets stuck. Of course Home Depot has no interest being it's past 1 year for them to care and now the manufacturer says the same. Don't be fooled by brochure stating 15 Year Warranty. That's only for the door, not the locking mechanism, which is only one year. I like these doors but for the money, you'd think there would be a better warranty that covers the main feature of the door, its LOCKS! Now I'm left with trying to figure out on my own how to get this to work like it should. Buyer beware.

Rating provided by a verified purchaser...

Rating provided by a verified purchaser

Great doors, difficult to assemble. A better step by step installation video would be nice. Need ...

Great doors, difficult to assemble. A better step by step installation video would be nice. Need a way to key multiple doors the same..

I absolutely love this door. Yes, it is a little complicated to install and a little pricey but t...

I absolutely love this door. Yes, it is a little complicated to install and a little pricey but the end result is totally worth it. The Meshtec material is practically indestructible, and I have four very enthusiastic indoor dogs. I feel safe when I have my wooden front door open to let fresh air in through this screen door because the locking mechanism is a beast! You get what you pay for with this door.

Very well made, a bIt tricky to unlock and lock but sturdy. Just what the madam wanted

Very well made, a bIt tricky to unlock and lock but sturdy. Just what the madam wanted

The instructions are very general and do not provide the...

The instructions are very general and do not provide the necessary detail for portions of the installation. That being said the manufacturer was very helpful answering my questions. Overall the product once properly installed is superior over other options

Outstanding door! However, it is not easy to install and does require special tools and expertis...

Outstanding door! However, it is not easy to install and does require special tools and expertise. My General Contractor and I have lots of time together and it took us a while to get all the parts organized and installed so everything worked as it should. We love the finished product