the door knob was exactly what I wanted. it was easy to install and worked perfectly. the color I chose was beautiful and the devise was well made.

1/2 satisfied . photos couldnt down load

I love my one that has the numbers arranged horizontally. the one that has the numbers vertically, the number pads get stuck and cant work. its annoying and Ive been too lazy to return it.

Poor quality , we bought %26 received on June15 %26 its August 27th %26 it stop working about 3 days ago wouldn't recommend! 👎

Defective

Lock came with the wrong mounting screws (wrong length and thread pitch) and have not been able to install it yet. I contacted the manufacturer a month ago and they said they were shipping the correct screws to me as well as a new face plate - but I haven't received them yet. Contacted them again last week to ask for tracking info and they just sent a message back that they would ship them again - but still haven't received them or tracking info? I'd go to the hardware store and get them myself if they were something standard and off the shelf - but they are a special length to go through the door.

The cheap comes out expensive

HORRIBLE!! This door lock never worked properly from day one. With these electronic door locks you get what you pay for. Spend the extra money on a name brand quality door lock.

Every purchaser should get a $75 rebate!

The lock works when it wants and doesn't work if it doesn't want, which is unfortunately most of the time. My mistake was not looking at the reviews before ordering. I would have loved to have left the stars blank for a rating of 0 out of 5 but it won't let me. Fortunately for me, I am using this "lock" on an exterior door of my garage. It would have been catastrophic to have put this lock on the only entrance as I now have to walk around the house, grab the garage door opener and fumble my way in very little light to get to the thumb latch. At present, I would say that this lock is over priced by about $75. Some descriptors: cheap, unreliable, non-functional, aggravating, frustrating, over-rated, waste of money, crappy, BP raiser.

Didn't work for me...

Easy install. Good quality/feel. Wanted it to be a good buy. Unfortunately, item wouldn't hold stored codes past one use. Switched batteries a few times to be sure, read, reread, and re-reread directions - just couldn't get it work beyond one use. Returned and bought a different manufacturer.

Don’t waste the money.

These door knobs are cheaply made. I bought two and the first one installed and programmed no problem. I have had no problems with that. The second one been nothing but a problem since installation. With the wrong screws or holes improperly tapped. It also runs hot. Obviously second one is defective.