Couch

Haven’t received the couch yet. I bought the couch 7/31/24 and was told I’d hear from someone by 8/19/24 to arrange delivery. I did not hear from anyone to arrange, so I called JCPenny. Problem is that the delivery company doesn’t work with customer on picking a mutually agreed on date and time for delivery. The delivery company texts the customer the day before telling him/her that they are delivering tomorrow. They don’t even tell you morning or afternoon in that first contact. So, if you are not going to be home any part of the day, you have to decline delivery via text. What a run around! Would be better for delivery company to call the customer from the start and arrange ahead of time a good date and time.

Good quality for price

Comfortable enough for the price - good quality for the price. Works well for what we need it, which is additional living space in our basement.

Experience at Furniture Fair

I bought a couch during the Presidential sale, but the sales man refused to honor the Coupon "10% off everthing". I pointed out the sofa I picked was not on sale or clearance. There was just a black price. No asterisk, no nothing. He then told me since the price of the sofa ended in $.99, that meant it was clearance. I lost it and did a horrible review. The store manager called me apologizing profusely and told me he would refund my delivery fee. He did that and more. I am much happier with my experience and glad he did the right thing. I love the couch. Having written a better review for them, the $.99 is still subject to getting them out of coupons.

Everything was great

Everything was great

Absolutely love

We love the whole set of furniture. The color is amazing and everything is so comfortable. I like that the chaise lounge is convertible so we can move it from one side to the other and allow it to fit in our space.

So far so good

This is in a low use area of my house, but so far it has serve us well. It was a good price and is a beautiful couch and very comfortable.

Great value for a quality product

We love our new chase except it's so comfy that my guy always falls asleep on it.

Perfect couch

Delivery was great and couch is very comfortable! #sweepstakes

material is soft and sofa

material is soft and sofa is really comfy and seats 3 adults and has plenty of room---O love in an apartment and this gives my livingroom a cozy feeling while looking great

Nice build. Great color.

So far it's holding up well. Love the color. Needed a smaller couch to fit and this was a great BF deal

Nice Sectional

Nice sectional for the price! I would purchase it again.

Comfortable couch

The couch is quite firm which was off putting at first. After a week or so the cushions become quite comfortable and not as firm. I like that you can switch the chaise to either side. We have really enjoyed a larger sofa than what we had prior.

Great for the price!

This couch is perfect for my needs. It could comfortably fit 2 people for lounging. I love that the ottoman can be moved to switch which side the lounge is on. The seats are a little shallow, but I still like it.

Satisfied

Like the sofa chaise, we yhink it's very comfortable. Happy with the purchase.

Very nice for price

Very happy with the organized way this company takes orders and notifies you of delivery times. Delivery personnel also very polite. Sofa is great. Firm, but soft. Comfortable fabric. Dark grey should hold up in our family well.

The color is darker than the picture

The color is darker than the picture

relaxing couch

Looks good. Plush firm cushions. Material feels good too. Two pillows really bring out the color. Worth it.

Great sofa for the price

Highly recommend. Very soft and comfortable.