Did not receive the item. Delivery photo shows someone else’s house and Wayfair is giving me a hard time for this.

Nice looking

Nice addition to wall-hung toilet. Fun look!

As advertised. Easy install. Works

As advertised. Easy install. Works well

Maybe a choice of color???

Overall I love this bidet/toilet. And so far this plate works as it's supposed to. However, this push plate is large and really stands out visually on the wall after install. Because of that I would have preferred the choice of color and materials, or at least the option of upgrading or having the choice to have the metal ones you also sell be interchangeable. Cheap plastic is not what I wanted.

what I ordered

Matches well

Matches well with my brushed nickel finishes

Nice!

Nice!

Slim down the kit to just the plate.

The original product has a plastic tab the is easily broken. The plate still works but has a large.gap.to the wall. The push plate is sold as a kit. The plate alone could reduce the costs significantly. I now have a lot of parts that will likely never be needed.

Poor Engineering

What a horrible horrible piece of engineering. My issue is with installation or future service issues. 1) It's not enough for the 95% plastic part to cost more than $80. 2) It's not enough that you'll have to know or remember how to uninstall or remove the faceplate or you'll likely break the clips that hold it on (I chalk it up to planned obsolescence). Sure, I like that I don't see screws like on an electrical outlet faceplate, but those are incredibly obvious for quick removal. 3) What is prompting the poor review is the 1/8" flange around the backside meant to overlap the drywall and cover up the rough-in hole. I've been building for 30 years and installed this in my own home. Unless out of luck, I bet I've never seen the rough-in holes cut to such tight tolerances. So after getting the faceplate to install and stay, there's additional touch-up required, poor reviews to write over a senseless and stupid engineering decision. The faceplate amounts to 59 square inches. The two buttons take up only 8 of the 59" of the faceplate. Why in the world would it make a difference to add a more reasonable "cover all bases" 1/2" flange - I'd gladly pay the additional 50 cents in production costs on an expense piece of plastic to begin which might have been somewhat justifiable with good engineering from someone who has done some field installation work in the real world. I can't overstate enough how poorly I think this is engineered to be user friendly. Hopefully, when fully implemented, it will work reliably and live up to the general perception I have of the quality in Toto products. Time will tell.

Excellent product!

Arrived fast, looks great. Not sure how it works as my toilet bowl arrived in pieces.

Bathroom Remodel

Item arrived quickly, but cannot use it until the Toto toilet bowl arrives unbroken to my house. I will review again after I use it.

Shipped quickly but matte white

Not sure why Toto changed the push plates from a glossy white that matches the bowls and washlets to a matte white that feels a bit off. Not Plumbing Online's fault however, and they shipped the items quickly.

Satisfait.

4 étoiles parce que ma commande a était envoyé juste après que j'ai contacte leur service (4 jours ouvrables après la placement de commande) et ça était difficile de gérer avec leur compagnie de courrier. La rest a était impeccable. Le produit correspond a la description. En finale je suis très satisfait, et c'est sûr que je vais commander encore sur leur site.

Nice

Works great a year in

Works great with my Toto wall hung toilet. I haven't ever had to push both buttons to get a complete flush. One works fine. The flushes seem about the same to me, to be honest. Looks great, cleans easily.

Easy accesible

Easy installation

Perfect match, easy to install

Flush

One has to hold down the buttons in order to completely flush

Exactly what we needed.