I ordered two of these toilets. Placed in safe storage in my home, handled with care and no drops. When I finally had the time to install them, upon opening the boxes, one of the two units was damaged. The base of one of the toilets was broken off and the tank had a crack! The other unit was okay, but you could tell they were sold and returned. I am wondering if they just sent me returned toilets without checking them? Or poor delivery. These were in storage for over a year, so I could not return the damaged one. My advice, check your deliveries soon. I will see if the manufacturer will honor their warrenty.

I ordered on a Sunday and received it by Tuesday morning. The toilet was an easy install and is working well.

Excellent choice for 1.28 gpf low flow toilet

We need to replace two old toilets with new ones that meet the new 1.28 gpf required by state of CA. We did not want dual flush (more moving parts) or anything exotic (hard to find parts), but wanted better quality than what is available at big-box DIY stores. Prices vary widely, advise checking with commercial plumbing supply, some sell at near wholesale prices and some of them will sell to individual homeowners. Fancy plumbing showrooms are much more expensive. Also recommend the American Standard soft close seat. Very happy with our choice, they work really well.