The first one that I ordered had protruding nail heads that on the front of the chimney The second one I ordered had cracks in the wood along the border of the range hood cover. Home Depot was nice enough to let me keep the chimney that was in the best shape and the range hood covered that was in the best shape. I had to get it painted for an extra $400 (there is nothing White about this range hood cover when you get it. It is a cream or a light beige. They should change the color name to Cream). Quality control at Zline could use some improvement. My installer said that the instructions were very vague. Luckily he had experience installing range hood covers, so he did not need that many instructions. The fan is noisy because the grates do not fit tightly. Overall, once I could get one in good condition and painted it turned out nice.

We love this! It actually looks much better in person, this picture doesnt do it justice. Works great. Cant comment on installation since we had a contractor do it. Its a beautiful focal point in our kitchen. We had a tight budget for this renovation but splurged on this item, and no regrets! The tile and canisters are from WF also.

Sleek Venthood

This venthood complimented my space perfectly! The texture, bold color, etc. was perfect! Per my contractor team installation was very simple and quick. Specs and measurements of the additional extender was exact and made retro fitting hassle free. I love this item and everyone confirms it’s the statement piece of the kitchen!

Love this range hood! Purchased the cottage white. It is a perfectly creamy white installed on outside west kitchen wall. Coordinates perfectly with satin wall paint BM OC-17 Dove White. Arrived with all the parts and medium effort to personally install. So many compliments. White Tile is also from Wayfair.

Just Horrible

I bought the range hood only to recieve just the chimney to start with, two weeks later I got the rest of it . After prepping everything for this hood vent I realized that it was missing the bracket that attaches the chimney to the base . I contacted Zline and home depot and was treated rudely . I was told to return the product to the store if didnt like it , I just want the bracket but nobody can help me .Horrible service by both companies

Extremely DISAPPOINTED Customer

The canopy does not extend to my 10-foot ceiling was not explained during the initial purchase. Called Zline customer service, was not hopeful nor friendly. The extension is quite expensive and not in my budget I could not recommend this product. Wish I had selected a different brand.

Don’t buy this unless you are capable of modifying

Do not purchase this unless you know how to modify ducting and electrical because the chimney is too narrow to cover both in the same wall cavity and there is not a punch out in the back. You will also need to make sure you have supports in the wall to hang this from as it is a very heavy unit. This chimney was not long enough even after purchasing the extended piece for my vaulted ceilings height although I gave the measurements when purchasing. The crown and hood have white paint spattered and in the distressed marks and the chimney has dark. I had to rub dark paint on both and wipe it off to get a similar look to the chimney. I would have returned this item but there was not time to get a replacement.

+1 more

We like the quality of the exhaust hood, but we found the instructions to be very poor. The three...

We like the quality of the exhaust hood, but we found the instructions to be very poor. The three pages that apply to our hood, repeated tsome steps, and skipped the others. We had to figure it out based on other models. They also shipped two of one part, and did not include the correct screws. If you are retrofitting this into an older house, be aware that the TWO SCREWS that hold the entire hood to the wall are 7" centers, and MUST go into a support stud. We ended up busting out a part of the wall and installing a 2 x 6 between the old studs, to mount it. We also upgraded the screws themselves, because one of the supplied screws bent under the weight of the hood. This hood, being wood, is heavy!

First off; this range hood is truly an awesome piece of an appliance to add character to your kitchen. It has a strong motor and great grease traps/grates that are easy to clean. All buttons and switches are located conveniently and out of the way on the underside of the unit where the lights are at. Once installed it truly looks like a very high end appliance. Item came damage free with smooth lines and very few imperfections which is surprising considering the fact this is actually constructed out of wood and painted.