Worked for 4 hours and then burned up. Wouldn't buy another one

Do not attempt to purchase anything from here.

A month ago I ordered a replacement party perk. I own one of these and I love it so much that I decided I needed a back up. Sixteen days ago, I received a shipping confirmation which would have been great except they didn’t actually ship the product. Don’t waste your time calling customer service either as they are absolutely no help. They did send me a bunch of emails stating that they will look into the issue and get back to me. They did follow up on that but only to say that they hadn’t heard from me in 24 hours. Well yes, I did think they would figure out this problem and either refund my money or send the product. Unfortunately, they did not. Maybe it’s my job to do that too since they seem to be waiting for that. Called again, same thing. Save your self and order this product from somewhere else like Amazon.

This Model has stood the test of time

My father bought this coffee maker in 1992. back them it was made in the USA. i still use it to this day for party's and events. I have never had an issue. So, 20+ years later, still the same. Maybe WESTEND needs to bring the manufacturing back to the USA to make these things last longer.

Sucky dispenser

Dispenser handle keeps dislocating. Relatively easy to snap back on but it is a horrible design. No stars is not an option so 1 star it is

Very poor new design with attached power cord

I bought my first 30 cup West Bend Percolator 10 years ago that had a detachable power cord. It lasted for ten years and I brewed 18 cups three times a week which all total up to 2800 cups per year. So for ten years thats 28,000 cups of perfectly brewed cups of coffee. When this perolator finally wore out. I purchased the new design with a fixed attached power chord. It lasted six month because the power cord wore out and broke at the pont of entering the pot. I bought second one of the same design and it only lasted four months with the same broken power cord problem. Percolators with fixed attached power cords are a bad design flaw and are not worth the mony compared to percolators with detachable power cords, like the one that lasted me ten years.

He 42 urn coffee maker was great for my large...

He 42 urn coffee maker was great for my large coffee drinking friends at my party! Easy to use also!

Looks OK, with good features. Will find out its durability after a few more use.

I just tried it with water and no coffee, it took 30 minutes to have hot water and to have the pilot light to turn on. The inside have some stains and did not yet tried to remove the stains. I like it because it shows that it was made in the USA

30 cup polished urn

I love my 30 cup coffeepot and I really want to order another one.

Good as Usual

I have been using this model Westbend Urn for over 30 years.I use it exclusively for boiling water.It remains on for about 25 continuous hours weekly. The latest urn works as well,as,the others.

Excellent product!

We tried others but this was the least cost and simplest and best performance.

excellent durability

I have always been happy with west bend coffee urns very durable and dependable. When the pot I've been using for about 15 years finally went bad. I went online to find another one..

This is awesome. Ordered this for a large gathering. Worked perfect. Makes lots of coffee and keeps it nice and hot.

Love this thing

I got this for my birthday and I absolutely love it but I have to say you must use a coarse ground coffee you cannot brew Maxwell House or the normal coffees in a can at the store the grind is too small you will get grounds in your coffee. The coffee maker gets really hot hence the black spot on the bottom inside after use that another reviewer spoke of. The reason I wanted a percolator instead of a drop coffee maker was I have hard water if you are going through coffee makers this one will last through hard water no more wasted money on coffee makers that don't even last six months this one is die hard

i bought this product because it said on its description stainless still but its not and after first time using it,the inside became black.

Works good only brand to buy

Works good

Excellent product

I'm very happy with my coffee maker. Thanks.

Easy to use and keeps the coffee warm

It's a super light product and easy to use. Keeps the coffee warm and has a light that indicated when the coffee is done.

Should have bought this years ago

Very good, easy to use. Now I have a reasonable amount of coffee.

Use this and its perfect for tea

I use this to make tea instead of coffee as my house hold goes through it like water...I make 1 full "batch" of tea once a week...it's brews the loose leaf kind or bags perfectly and makes it very hot too so if you were using it for coffee you would be very pleased..the filter screen does not always retain all the loose leaf tea particles but it's easy to dispense it through a screen when I transfer it to a pitcher so I can refrigerate it.....easy to clean and store!!

Love the product. Bought a second one

Pros: Attractive Design