What your getting before ordering

In this day and age, when ordering a toilet, who does not expect to receive the toilet seat and wax ring !!! Especially paying over $500. Then charging $120.00 for the seat!!!!! This is thievery!!

Poor Quality Control

I had to order twice due to the fact that the 1st order was in pieces. The way they were shipped in basically a cardboard box with little protection is not acceptable. I get products from other companies that are well protected when not even necessary.

Wouldn't have any other type....

We have bought 5 of these through the years and 2 different homes. They flush everything! No need to flush the toilet any more after each piece of toilet paper. The only reason for 4 instead of 5 stars is that one of ours had to be replaced is that water stopped coming out of the front holes to wash the bowl. We tried everything recommended to us by the company, but had to replace it...the new replacement leaks a drop very slowly and we can't seem to get it tight enough to stop it. The company is great to work with... even after many years pass. they are sending us new parts to try to stop the leaking in this one

Piece of crap

This toilet does not flush anything unless you hold the handle down. A plumber that installed this toilet said that is very common with this toilet. Made all adjustments that was suggested to try and fix the problem and also took the toilet back off to verify there was no obstruction. We have ordered the Nuflush valve that has been claimed as a fix. We will wait and see. Very disappointed with this toilet.

Solid Toilet

Just installed toilet and used thusfar for 4 days. Installation was easy and first flush was excellent. No leaks and no adjustments were needed. Only time will tell. This will be my 4th American standard toilet installed in my house which dates back to my first toilet installed in 2013.

Toilet arrived quickly and in great condition. I haven’t installed it yet but the customer reviews are what lead me to purchase this brand and model! Hoping for the best!

family member is in Love with her new toilet

I purchased this toilet as a gift for a family member who has had some serious medical issues. She loves her toilet! Loves that it is the higher height, is more comfortable for her needs & removes all waste quietly & efficiently.

family member is in Love with her new toilet

I purchased this toilet as a gift for a family member who has had some serious medical issues. She loves her toilet! Loves that it is the higher height, is more comfortable for her needs & removes all waste quietly & efficiently.

Poor design

Product is a Champion toilet. After installing 3 years ago I have had to replace the main flush valve 2 times and the upper seal about every 8 months.

Poor design

Product is a Champion toilet. After installing 3 years ago I have had to replace the main flush valve 2 times and the upper seal about every 8 months.

defective blue seal

The blue seal is critical to the flush operation and leak control. It leaked with only a few months use. I had to replace the blue seal due to internal blisters that fill with water and are due to substandard manufacturing processes. A replacement blue seal should be provided free of charge.

defective blue seal

The blue seal is critical to the flush operation and leak control. It leaked with only a few months use. I had to replace the blue seal due to internal blisters that fill with water and are due to substandard manufacturing processes. A replacement blue seal should be provided free of charge.

terrible design. toilet runs every 5 minutes

I am a retired master plumber and I installed this in my house 8 months ago. ever since it was installed the toilet would run about every 5 to 10 minutes. I have replaced the gasket and "o" ring with official American Standard parts 3 times, the last time yesterday and it still runs. This a terrible design. I guess I'll hav eto replace with another brand.

terrible design. toilet runs every 5 minutes

I am a retired master plumber and I installed this in my house 8 months ago. ever since it was installed the toilet would run about every 5 to 10 minutes. I have replaced the gasket and "o" ring with official American Standard parts 3 times, the last time yesterday and it still runs. This a terrible design. I guess I'll hav eto replace with another brand.

Not good

Thought I was getting a toilet with a powerful flush, but it doesn’t even flush toilet paper, so it’s doubtful it would flush golf balls! It leaves residue and takes multiple flushed. So disappointed!

Not good

Thought I was getting a toilet with a powerful flush, but it doesn’t even flush toilet paper, so it’s doubtful it would flush golf balls! It leaves residue and takes multiple flushed. So disappointed!

Toilet leaks

Our Champion 4 toilet leaks. I've replaced the entire flushing system and it still leaks. You can hear the water dripping when you're in the bathroom. Looked on line to try to find a fix to this problem but haven't found one that works. Don't buy this toilet unless you want to pay HUGE water bills.

Toilet leaks

Our Champion 4 toilet leaks. I've replaced the entire flushing system and it still leaks. You can hear the water dripping when you're in the bathroom. Looked on line to try to find a fix to this problem but haven't found one that works. Don't buy this toilet unless you want to pay HUGE water bills.

Great toilet, powerful flush sweepstakes

sweepstakes

Sweepstakes Very well packed and works perfectly.

Sweepstakes