Griddle arrival

I just got it 2 days ago. Haven’t got it installed yet. Conversion was fairly simple.

Blackstone 28" Built-In Stainless Steel Gas Griddle

Perfect Griddle for Outdoor Kitchen

My experience from the beginning has been great. I emailed customer support a few times with questions, always got an answer within the next day. Blackstone paid for shipping, I tracked it from Utah and arrived in 2 weeks. It was packaged well on a crate and came with the natural gas easy-connect to tie into my gas line. I just made sure the contractor who built the kitchen paid close attention to the detailed instructions on how it should sit on the concrete slab. It helped I had the griddle to measure as they built it, because the hinges in back did impact the decision to raise the base up about 1.5” to clear the back of the granite. But other than that, it lit up right away and is a great addition to the backyard!

Backyard

Easy to set up. Got rid of gas grill for a bigger Blackstone.

Awesome Grill

This company was great from the start. I started with a chat because I had some questions. They were very helpful and then a manager called to make sure all of my questions were answered. The price couldn’t be beat and after ordering 3 other grills from other companies….this is the only grill that showed up undamaged on a pallet. I would highly recommend this company!

Problematic

The hinges and rear venting dome allow for a suitable fit in a granite counter.

28” Blackstone

I bought the 28” Blackstone griddle with the insulating jacket - BBQ Generals was there 100% and took care of all questions etc - the unit shipped immediately and received in a very quick manner. It was easy to install in an outdoor kitchen (along with a 36” grill) and looks awesome. Now they just came out with the Blackstone cover and purchased that here as well.

BlackStone built in

This our 2nd BlackStone griddle. We loved the first one so much that when we built an outdoor kitchen we designed it around a built in BlackStone griddle.

Beautiful unit!

Love it love it! Only complaint is there isn’t a cover available?? It’s an outdoor product!

Very unhappy!

Tried to return the grill 2 days after it was purchased (long story) brand new, never been used. After an hour on wait finally got a human on the phone. She was nice and even waived the 10% restocking fee. Only catch is you have to pay for shipping. This beast weighs 187 pounds and UPS and all the other freight companies have 150 max limit. Will cost $1,800 to ship the back. Looks like I’m stuck with it now. First and last blackstone product I ever buy. Customer service and overall business model is a joke!

Easy assembly

Easy assembly!

28” XL drop in with hood

Haven’t used it yet but I have another model that I’ve used for 2 years and love it. I upgrade to this model using a Matchless outdoor kitchen cart that you can order with the cutouts for blackstone products. You just pick your model number when ordering.

First Blackstone Product and We Love It!

We've waited a little over a year to get this Griddle and wow we absolutely love it - made our first breakfast for the grandkids this morning in our newly built outdoor kitchen. We've been waiting for this moment for a while now and going with the 28 in Griddle was the PERFECT choice! I am so excited thank you Patioscape Outdoors!

Blackstone drop in

In the process of building a new outdoor kitchen and super excited that Blackstone now offers a drop in option. We can’t wait to use it once our outdoor kitchen is completed! Delivery was quick and easy like promised!

Great griddle

Great griddle, I think it would be much more convenient for a built in unit if the grease trap were accessible by the front though. It can be awkward reaching over the griddle to remove the tray in the rear.

Outstanding Griddle

Excellent griddle design and quality, very practical and convenient for family events

Blackstone 28" Built-In Stainless Steel Gas Griddle

Fathers day with no griddle

Bought a drop in griddle in May. Haven’t cooked on it yet, one of the knobs was not working when I received it.

Simply Amazing!

Quick Shipping and great customer service. Can’t go wrong with BBQ Generals!

BStone

Great model but PCB box stopped working after 4 months.