The Fridge is Mint! Fantastic Service & Great Experience

So far the refrigerator is perfect. Tons of space and craft ice is great with my 1942! Cant thank Mario Yahia enough. The guy is the man! Best sales associate around. Super knowledgable, fair, trustworthy and kept me updated from order to delivery. Well done and Thanks again!

Not what we bargained for !!

Not that this review matters very much since they our going out of business and with customer service like this its no wonder spent about $.5.000 total for a new refrigerator and washer and dryer combo

[Rewarded Review] Great fridge with awesome features!

Our fridge was starting to have ice issues so we were looking into replacements. We are very happy with this product! This fridge is very big and spacious. The adaptability of the shelves is very nice for when we have different size food drinks in there. We especially love that the water filter is in the door rather than having to reach into the back of the fridge around food. Also, the craft ice is amazing! We have always used molds for ice spheres for our adult beverages and this was an awesome feature to have! Only negative for us was that there are no door handles but once you get used to it, it is very easy to open close. Highly recommended!

Don't buy!

Don't buy this refrigerator if you value a clean fridge. You physically CAN NOT (YouTube it you'll see) take apart any of the drawers or drawer cover without breaking them. There are multiple visible areas where crumbs inevitably fall but good luck ever getting them! I've tied reaching them with a steamer, bristle brushes, tooth brushes and more! Nothing can reach. The drawers are all supposed to be able to come apart but if you look at the design you'll see it can't be done without breaking

[Rewarded Review] Great recommendation for most people

This fridge has lots of pros that I think make up for a few cons. It is a great fridge and honestly very easy to recommend. It doesn’t have some of the fancy bells and whistles although it crushes the basics and has actually useful extras.

[Rewarded Review] LG Smart Fridge

So far this fridge has been great! The spacing between the shelves isnt huge (like 7 inches between each on), so you cant put anything tall on them, but the gallon door shelves helps counter that problem as well as the sliding shelf on one side. Make sure you measure before you get it, we didnt need to measure for the kitchen because it was open ended, but we didnt think to measure the doorways and hallway to see if we could even get it in the house XD. Luckily we managed to get it in by taking off the stair railing and the door knobs in the hall closet, but just barely. Oversight on our part.

[Rewarded Review] Great fridge with a few exceptions…

Overall very quiet, smoorh, and efficient. The LG thin app fo control the fridge is amazing and easy to use. The fridge is very well-lit and the cooling technology works great. The glass screen and quick access door are pretty cool and actually is more useful and less gimmecky than i thought. Best parts of fridge by far are the 4 different tyles of craft ice! Absolute game changer! Complaints: lack of shelf adjustability and height for taller items. Lack of door handles. While this gives a beautiful and sleek look, it feels somewhat unnatural and takes some getting used to, especially for smaller people in the house. Lastly, this thing is a fingerprint magnet due to design! I purchased extended warranties just in case as this model has the linear compressor with the class-action lawsuit. Overall lots of fridge for price point right now considering the fridge capacity and the long list of great features.

[Rewarded Review] Cooling Does Not Work!

We are on our second unit. First one was delivered and looked great. However, after having the unit for a few days, we were getting stomach issues. Fridge was set to 36 and freezer to 0. My wife thought the food felt warm. We bought two thermometers and placed inside fridge. They both read 46! Dangerous for food and it was all spoiling while the fridge told us all was good. Their diagnostic software showed all was good too. Called Best Buy and they were trying to force us to have a repair done since it was after 20 days. I said no way was I accepting a DOA fridge. They replaced it. New one showed up and was setup. Setup team did a much better job this time. We thought we were good. The control panel on this one was functioning which made us realize the previous one was bad. Two weeks into the new fridge and the thermometer shows it is holding at 42 even if we set the fridge to 33 and it thinks it is 33. Ice melts in the ice maker and won't dispense. We've had it. We will be exchanging this for a Samsung. We are disappointed. It is a beautiful fridge, but extremely dangerous if it cannot detect a 9 degree variance in temperature and keeps you food in the spoilage zone. Never rely on your fridge to tell you the temp. Always manually verify it. Pictures show the 45 degree milk temp coming out of the "33 degree" fridge and the remote temperature monitor showing 42 degrees. Absolutely dangerous for your family. If you own this unit, verify the temps!

[Rewarded Review] Ice type and lack handles

So far so good.

[Rewarded Review] Very nice appliance

This appliance is a major upgrade to the Al black side by side I had. It is very spacious and seems to fit better with a modernized home. I am happy to have 4 types of ice for when I’m hosting. I just wish that the fridge came with a scooonfirnthe ice inside the freezer buckets, and was a little more smart, for similar pricing you can get the competitors machine that has built in tablet. I wish I could at least control the light with a phone rather than having to stand up at the fridge and knock. Also the ice in the water dispenser seems to get stuck very often for a brand new machine and the ice that comes out into the freeze buckets seem to take forever to make. Small complaints for a great product but also nussiances that they could easily revolve for a 3k product

water pressure

We bought this refrigerator in October and have been battling with LG ever since. I want to love it. The different ice cubes are really fun, it is aesthetically very beautiful, and there is plenty of space in the refrigerator and the freezer. The only downside is the flow of the water coming out of the water dispenser is very slow. We consistently get only 4 ounces in 8 seconds. It is advertised as getting twice that much. We bought a fridge with a water dispense so we could use it. This one takes FOREVER to fill a glass of water. I have been back and forth with LG for months now trying to solve the solution. They have sent multiple technicians out who have all said there is nothing wrong with the refrigerator and told me that what is coming out is better than nothing and that they have seen worse. The water pressure feeding the refrigerator is 45-50 which is within the published normal range. If I had known this would be how the refrigerator actually functions I would never have bought it. Also after my extensive experience with LG customer service we will never be buying any LG product in the future. If you buy this refrigerator please purchase the store warranty so you can return it when it doesn't work as advertised.

[Rewarded Review] Impressive Fridge

So far so good on this Fridge. Very nice looking fridge, quality for the price. Impressively it was up to full temp (or down) in three hours and we have no issues. The see through door is cool, had one before, this is better. Delivery experience was great. Really impressed with the fridge so far…oh and the craft ice works as advertised and is very nice. One last thing, the depth of this fridge is incredible as well, really surprised (and shocked) how little our old fridge held. LG has made some strides since our last one.

[Rewarded Review] Love the ice selections

Great fridge with so much storage. It is a pretty big fridge, so anyone interested make sure to measure the area you'll be placing it, especially your doorways (for delivery). The no handle and mirror design is a very nice touch and modern design.

[Rewarded Review] still in deciding mode

Seems like a good refrigerator, the door seems a little rough, almost clunky. The custom ice is a little hard to get used to as it seems way to slow and seems like it misses beats, however there aren't really any documents on it so its a bit challenging to see what works. Tons of room in the refrigerator, decent layout. An exact way to set up the ice would be a great document to include, the fact it makes three types and seems to be dependent on some setting is the questionable item.

[Rewarded Review] New Smart LG Fridge

This is the second LG refrigerator we purchased within the past two years. This purchase is for the main kitchen and we absolutely love the amenities it comes with the storage capacity is amazing the bins are so wide. Every feature surprises me each time I go into obtain or store an item. The dual ice tray is a plus. Love how we can open the door window for a beverage or is very convenient. Just a wonderful designed refrigerator.

[Rewarded Review] Slow ice maker

Love the size and “refrigerator” functions..would give it a 5 star if that’s all I was rating, but I am an ICE man and our family use a lot of ice. The main reason I baught this product was its ice making capabilities, or at least I thought so….. I have tried everything and the ice maker simply can not keep up to any refrigerator I have ever owned. May be a sensor problem and will be having Best Buy look into it (have the warranties). The craft ice works as described, but the regular door ice maker simply does not refill properly. If a lack of constant ice flow is not a problem for you, I would highly recommend this product. We are a family of three, so it’s not like we keep that ice maker going constantly……

[Rewarded Review] LG French door Refrigerator w/craft ice

We opted for the standard depth vs counter depth to replace our old standard depth refrigerator. Same foot print but has 5 Cu. ft more space. We are extremely impressed with the room inside, it's like we don't have enough food to fill it now, but it will fill up quickly over the holidays. We love the craft ice and mini cubes. We go thru a lot of ice and having 3 different type works perfect. Plenty of freezer space so now the garage refrigerator isn't so packed. Then you have the second door on the right door, works great for getting everyday used things with out opening the whole door. The knock feature which lights up to let you see the contents with out opening is nice. It does stick out past counter but we have a large enough kitchen that it is not a problem, for a smaller kitchen i would recommend the counter depth version. The LG thin-Q app is a nice feature that lets you keep tabs on the refrigerator and to set some settings. Over all we are very impressed with this purchase.

[Rewarded Review] Major flaws on this "top of the line" fridge

Top drawer of the freezer will not stay on the tracks once it reaches operating temperature and has ice in the bins. LG techs came out and really said "just don't put anything on the drawer except for the ice" because it warps once loaded, but their marketing photos show a FULLY loaded top freezer drawer. So they really designed a freezer drawer with plenty of room for storage, and advertise it's meant for frozen food storage, but it's actually only meant to store ice? I also compared the drawer on several floor models from different stores, there is some variance but this particular fridge I bought seems to be way out of spec at zero degrees Celsius yet LG refuses to acknowledge a manufacturing defect. Buyer beware...

[Rewarded Review] FANTASTIC!!!!!!

The LG 31 cu. ft. Standard-Depth MAX French Door Refrigerator w/Mirrored Instaview & 4 types of ice, Print Proof Stainless Steel arrived this week. IT IS HUGE. Before purchasing this refrigerator, you need to be sure you measure and that this width and depth will fit your space, again this fridge is HUGE.

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[Rewarded Review] Beautiful and packed full of features.

My old refrigerator was only a few years old, but storage space was lacking. I was looking for more freezer space and this LG fridge has it. There is one large drawer, and 2 smaller drawers within it. The best part? 4 - yes 4 - different kinds of ice. The freezer stores the craft ice, consiting of mini cubes and cocktail style spheres meant to keep yoir drinks from being watered down. The fridge door contains your more traditional cubes and crushed ice options. Something worth mentioning, which is a huge improvement from my previous fridge, is that the ice maker dispenses ice quickly without having to stand there as if the ice was stuck in the dispenser. As far as a the fridge goes, there are 3 drawers, 2 crispers and one long drawer at the bottom that i use as a white wine drawer. The temperature controls are located inside the fridge and are digital. I did remove the right upper shelf to allow storage of tall juice bottles or milk jugs. The mirrored door is a great feature and allows you to open just the front door of the fridge to wuickly grab a water or soda, while not allowing all of the cold air to escape. The LG ThinQ app is great for this fridge, it will run diagnostic tests, and allows you to download updates and features to customize your fridge. The diagnostic test that I ran after findijg frost inside of my freezer helped me realize that I wasnt closing the freezer door all the way even though i thought i was, allowing the temperature to drop.

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