Be prepared to send back

Received broken twice. Packaging does not allow appliance to arrive intact. Walmart has a poor return process for large products.

Worth it!

Price was good. Delivery great. Installation not bad. Works well.

Good

A 1. Works very good. Worth the money

Quality Control issue / Works good otherwise.

Purchased the 22k model. It arrived fast and on time. The box was in ok shape. The unit was undamaged. I bought it to mount through the wall in an existing wall opening. Upon unpacking I found that the included top rail inside this sealed box was not brand and didn't math the unit. The foam insulation had already been applied to the underside of the rail, and was tore up as it must have been already stuck to another unit and was later removed. When laid across the top of the unit, the pre drilled holes did not match up to the ones on the unit, and the screws provided passed right through the holes on the top of the unit, but not the bar. The unit was brand new, I examined it very closely, so obviously there is a story behind this discrepancy in quality at the factory. I had to adapt and improvise to work around that issue, and the rest of the install went well. I do like the unit's performance . It cools down the area and shuts off as it should . Runs much quieter that the last smaller unit it replaced ,and the air flow is very good. Would have given it 5 stars but there was a quality issue. Lastly the filter is unimpressive and fit is not very snug...lots of dust is getting around that for sure...I used a little clear tape to hold it snug at the sides... I should not have to do that.

Excellent

I ordered this air conditioner for my dad and he absolutely loves it. He says it's quiet and really cools things off

Easy

Super fast delivery and easy to setup and get cooling!

Great size and cools the entire family rooms.

Yes, the unit is great and looks good too.

Great AC for my man cave! Customer support was great. Buying the unit was easy.

ice cold air! love it! was really pleased with purchase.

Cools and heats well.

Works well and is not as noisy as the old one. Heat option is nice. Not as hot as I expected but heats room very well. When installing we had to take off front cover and it was so stuck on that we broke one of the catches on it while trying to remove it So that is a down side. Going to call c/s to see if they will do anything on monday.

Works well

works really well - going to save $$ on my electric bill now

4th times a charm???

I'm actually pleased with this A/C. I've already returned 3 different A/C units because they weren't cool enough. This one is great at keeping my living room, dining room, and kitchen cool. I'm very impressed. It's great replacement for my old Whirlpool A/C from decades ago.

Package was not secure in the ripped Box . Noticed wear on air conditioner scratches and dents on corners. After all that, the light came on and the system didn't blow hot nor cool air. Looked like it was delivered with no care probably it is very heavy.

Junk

Came in broken. When we turned it on, the fan blew apart and destroyed the fan shroud as well.

mine didn't even come with the screws for the air conditioner so now I have to pay for extra parts I am very disappointed

As Roy Clark Would Say, "Thank God And Whirlpool."

08-13-19

Avoid buying!

Avoid buying this. The screws provided with the air conditioner did not fit the bracket mount. Be prepared to make an extra trip to the hardware store to get parts that actually fit. The air conditioner is fine, but I expected better from a reputable company like Whirlpool