Purchased first toilet it wsd cracked, second ones finish was unfinished and extremely rough

Ghost flushing

We bought four of these Champion Pro 1.23 gpm toilets this summer. I would never recommend them. Two toilets have consistently lost water in the tank, despite my replacing one tank, both flush valves and seals. Because the tanks continue to leak, the fill valve recognizes the drop in the water level and runs frequently to keep the water level up. I have had to replace the flush valves with aftermarket flush valves to be able to use the toilets. Horrible flush valve design. Do not buy.

We love our new toilet - the delivery was on time and with the email notices for each part, they were all on schedule. Very happy with our experience with Home Depot.

When i opened the toilet bowl part there was a hairline surface crack in porcelin the size of a quarter near the top behind where the seat would be installed. Since the part was 3 days late as orginally listed and running out of time i had to install it the way it was. Probably wont buy buy american standard part again.

Best service at the store and good quality product

Excellent product from an excellent home improvement store!

Does not flush well. Wanted a stronger flush but none available in this model. Had to buy something I really did not like as needed one.

Toilet is a total disaster. It is 15 inches high and smallish regardless. It could not flush one golf ball let alone the number shown in the picture. Very disappointing.

Saw the product at the Jamestown NY store. Very helpful salesman told us how to order this special color on the internet. It turned out great.

It was unusable top of tank was a Kohler and bottom of toilet was American Standard went round and round with 3rd party vendor they will not make it right.

I ordered this toilet in bone color. After waiting a week to find out my order was ready I pick it up at store and brought it to job site for installation. After opening the boxes a saw I was given a bone colored toilet bowl and a white toilet tank. I had to drive back to make a return at the store and reorder. Then go back and pick up the correct order where it arrived. The manager did give me $100 of my reorder of this $430 toilet. I still lost money on this job due to travel time and rescheduling.

don't

The flush valve started leaking after a few weeks. Also short flushes. Will have to remove tank and replace weird AS valve with a flap valve.

Flushing Action Lousy

The Good: Looks very nice and stylish. The Bad: The 4 inch Accelerator Flushing valve is supposed to save water by using only 1.6 gal, but its hit or miss if the siphoning action works. A toilet only has one job to do and this one does it poorly.

Great 'large dump' flushing capability

For the last couple of years I had trouble with one of my 3 toilets. Twice I had to uninstall the toilet, take it outside and flush it with a garden hose to unclog it. The last time I had to use a high pressure nozzle on the end of a hose using hot water from my sink faucet. Enough was enough! I had recently installed 5 Champion toilets in my cabin in South Dakota's Black Hills, and loved them. So, I decided to purchase and install all three new ones in my home. Since then there has never been a 'dump' the Champion couldn't handle. Once it sort of seemed like it was going to clog, but a 2nd flush took care of that. What a great addition to my cabin and home

Champion toilet!

This toilet has incredible suction, low water use, and is quiet!

Flush valve has goost flushes. Had to install Korky handle and leaver and blue seal to stop leaking.

Simply the best toilet on the market today!

I became aware of American Standard Champion Pro toilets in 2013 because the hotel I was staying in had them. I was so impressed I had to find out what they were. I now have 6 of them - 5 in our home and 1 in our vacation home. Each and every one of them continues to give great service with a bare minimum (essentially 0) of issues. Every time I talk to someone about toilets I unequivocably recommend them!

Must hold handle down through the full flush to get a complete flush. Every time.

Turns out they send toilets from the American standard factory direct! No QC on the shipment, sent wrong toilet, was supposed to get labels for shipping it back, nothing yet, I hope they gat it right this time. 3 weeks without a toilet in MB, my suggestion is buy from a book g box store so you can see what your getting!

It looks like a beautiful toilet just what I wanted for my guest bath, ordered two times and received a different one each time very heavy to return . Wayfair were quick with first replacement and sent FedEx to get second one, never got so sad.

You sent me the wrong product. I ordered champion pro toilets with skirted sides, as pictired. You sent Cadet Pro with open sides.